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Expertise available on demand

At VoIP Monitor we understand that you may not have the time or in-house expertise to carry out the required integration or diagnostic work for the smooth running of your VoIP monitoring system. We have a highly skilled team of Cisco Certified Internetwork Experts (CCIE’s) available to provide remote support as and when you need it.

We can help with any of the following requirements:

  • Configuration audits – establishes your current setup
  • Existing system checks – highlights any issues
  • Integration services – ensures smooth data transfer
  • Trouble shooting – got a problem? We can fix it!
  • And more!

Contact us to discuss your requirement and receive your tailored quotation.


For help with configuring your VoIP monitoring system

 

 

 

 

 

 

System modification service after sign up

Once you sign up to a VoIP Report product certain system checks will need to be performed. These determine if any modifications are required for successful Call Data Record (CDR) transfer. You will receive detailed instructions how to carry out this work, but should lack of manpower or technical expertise be an issue – we can help. Our technical team can remotely perform system analysis and modifications at a time that suits you. To successfully complete this service we will need remote access to your system (preferably SSH). The amount of time this work will take and how much it will cost depends upon:

1. how many systems are to be integrated, and

2. your network infrastructure

 

Contact us now to discuss your setup requirements in full detail and receive your personalized quotation.

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